DELIVERY

Please see the full information on delivery fees and times below. We dispatch twice a week: on Mondays and Thursdays till 4 PM (excluding bank holidays).

!!! Till 31.12 Latvian Omniva parcel machines deliveries are free for orders over 25 EUR !!!

 Omniva parcel machinesOmniva courier door to doorLatvian Post
Time* FeesTime* FeesTime* Fees
Latvia1 3 EUR14.5 EUR  
Estonia1 6.5 EUR18 EUR  
Lithuania1 6.5 EUR18 EUR  
Rest of EU   4->9 17.5 EUR10->149 EUR
Rest of the world    14->3016 EUR

* working days on average 

If you are interested in other delivery options, please contact us before making the order.


RETURNS

If you are not satisfied with the purchase, you have an opportunity to change it within 14 days after receiving the product. Unfortunately, we cannot cover the cost of return postage, unless the goods are defective and the reason for your return is our mistake.

!!! Till 31.12 we take care of free returns !!!

We accept goods, if they are returned in a good quality:

  • products are clean

  • not damaged

  • with all labels

  • with the original packaging.

Before sending goods, please contact us and we will find out the best return delivery for you. Please add a letter where you have indicated your name, last name, and the reason why you want to return the particular item. Please keep the bill of posting when returning items, as we do not keep responsibility for the returned items that were lost.

0

CONTACT US
FAQ
DELIVERY AND RETURNS
TERMS AND CONDTIONS
    SIA Family Magic, Reg. No. 41503080367, Legal address: Plavu street 8a, Daugavpils, LV-5422, Latvija 
    All rights reserved  

     .